Privacy Policy

Data Controller

The Data Controller for this website is Eco-Bright Ltd / DermoFoot, based in Cyprus. For privacy requests, contact us at info@dermofoot.com.

Information we collect

When you contact us through the website, we may collect your name, email address, telephone number, city or region, message content and the type of request you submit. We may also process basic technical information such as browser type, device information, IP address and cookie preferences where required for website security and functionality.

Purposes of processing

We use personal data to respond to product questions, pharmacy partnership requests, distribution enquiries, website support requests, and to maintain secure and functional website communication.

Legal basis

We process contact form enquiries on the basis of legitimate interest and/or steps prior to a potential business relationship. Essential technical data may be processed for website security and functionality. Optional analytics cookies, if enabled, are used only where permitted by applicable law and cookie consent settings.

Retention period

Contact form messages are retained only for as long as necessary to respond to the request and manage any related business communication. Routine enquiries are normally kept for up to 24 months unless a longer period is required for legal, accounting or legitimate business reasons.

Recipients and processors

Personal data may be processed by trusted service providers that support website hosting, email delivery, analytics, security or business communication. These providers may act as processors and are expected to handle data only according to our instructions and applicable data protection law.

Cookies

The website may use essential cookies for basic functionality and optional analytics cookies if analytics is enabled in production. You can manage non-essential cookies through the cookie settings shown on the website.

Third-party services

The website may link to Google Maps, social platforms or external pharmacy partners. These services apply their own privacy practices and policies.

Your rights

Subject to applicable GDPR conditions, you may request access to your personal data, correction, deletion, restriction of processing, portability, or object to certain processing activities. You may also withdraw consent where processing is based on consent.

Complaints

You have the right to lodge a complaint with the competent data protection supervisory authority in Cyprus if you believe your personal data is not being handled lawfully.

Contact

For privacy requests, email info@dermofoot.com.